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Platform solves key pain points for delivery-only setting
New Deliveroo Food Market in Singapore powered by eatsa’s fully-automated restaurant experience
SAN FRANCISCO, March 12, 2019 (GLOBE NEWSWIRE) -- eatsa, the revolutionary restaurant technology provider, announced today it is offering a new suite of products for virtual restaurants and delivery-only operators as the use of mobile ordering and third-party delivery continues to gain popularity. Food delivery giant Deliveroo is the first to use eatsa’s latest offering at its newly announced Editions site in Singapore, located at ALICE@MEDIAPOLIS. The site, called Deliveroo Food Market, is powered by eatsa’s fully-automated restaurant experience platform.
"The new Deliveroo Food Market is infused with technology, designed to offer customers a taste of dining in the future. Self-serve kiosks and automated digital cubbies from eatsa power the order and pick up process, making the entire experience easy and seamless for both customers and restaurants. eatsa’s technology is a vital part of making our latest concept so innovative and exciting for consumers and restaurant partners alike," according to Deliveroo.
“Virtual restaurants, which are designed specifically for delivery, are going to be a game changer for the industry. The huge consumer shift we are seeing toward delivery has created an undeniable opportunity for restaurant brands, as well as the people building virtual restaurants, to tap into these new revenue channels without the capital expenditure of a traditional restaurant,” said Tim Young, CEO of eatsa. “Our flexible, configurable system can adapt to the varying needs of virtual restaurants while truly enabling the efficiencies this new operating model promises.”
The virtual restaurant model enables operators to easily create and test proprietary brands to appeal to customers’ changing tastes and differentiate from competitors. This means these delivery-only kitchens often host several restaurant concepts with multiple menus, and serve as a centralized pickup point for different delivery service providers. eatsa’s combined Omnichannel Intelligent Queue Software, Kitchen Management System and recently launched Spotlight Pickup System work together to streamline operations for all onsite staff and fundamentally improve delivery logistics.
The benefits of eatsa’s suite of solutions for virtual restaurants include:
eatsa is ushering restaurants into the digital era by empowering more efficient operations and elevated customer experiences. In 2015, eatsa revolutionized the fast casual experience and operational model when it introduced its own concept in San Francisco. Now, eatsa’s integrated technology suite is enabling other restaurants to dramatically increase customer throughput while reducing customer wait times, with a fully connected, data-driven system for ordering, fulfillment, and pickup. This allows operators to leverage sophisticated, customer-level data which enables personalized menu features, triggered marketing, and rewards programs to increase revenue and drive brand loyalty.
A photo accompanying this announcement is available at http://www.globenewswire.com/NewsRoom/AttachmentNg/7df6955d-1c31-437f-8368-b7e56f5afc27